Payment Policy:

• Pay as you go lessons must be settled in advance, at least one week prior to the lesson, or at the commencement of each lesson if paying by cash.

• In the event of a cancellation without a minimum of two days (48 hours) notice before the scheduled lesson or test, the pupil shall be liable for the full lesson fee.

• Cancellations should be communicated via phone call or text message to 07507594824. Email or other forms of communication may not be accepted

Lesson Procedures:

• Your driving instructor will wait at the appointed location at the scheduled time for a maximum of 20 minutes. Beyond this time, it will be considered a no-show, and the full lesson fee will be charged.

• Prices for services are subject to change without prior notice.

Responsibility:

• Learner drivers participating in tests or driving lessons will bear full responsibility for any damages incurred to the learner vehicle or third-party vehicles in instances where insurance coverage is rendered void, such as driving under the influence of drugs or alcohol, or any other circumstances outlined in insurance clauses.

• Learners are responsible for any fines incurred while driving and must settle any Penalty Charge Notices (PCNs) or fines issued.

Driver Requirements:

• Students must possess a valid driving license (provisional, full, or International) and present it to the instructor before the first lesson.

• Before the first lesson, UK learners must provide a DVLA check code and their provisional license number at least 48 hours in advance.

Credit Policy:

• Purchases of lessons, packages, or courses will be converted to credit (hours).

• All credited driving lessons, packages, and courses must be utilised within six months of purchase, unless otherwise agreed upon with your instructor.

Slot Forfeiture:

• Students who miss three consecutive weeks of a fixed weekly slot will forfeit their slot. 

• Unless explicitly agreed upon with your instructor, credit purchased by any student who discontinues lessons for a period of three months or more, their purchased credit will expire six months from their last lesson. No refunds will be issued irrespective of the credit (hours) remaining.

Refund Policy:

• Refunds for courses will be processed at the discount rate (if any) of purchased lessons, packages, and courses, minus the utilised hours and a £30 administration fee.

• Refunds are issued on the last Friday of every month.

Miscellaneous:

• All lessons will start and end at the same location unless otherwise agreed upon in advance.

• The instructor reserves the right to refuse the use of the vehicle for driving tests if the student poses a risk to public safety or may potentially damage the vehicle.

• Minor damages incurred during lessons or tests may incur a charge ranging from £25 to £150, payable immediately.

Medical and Legal Compliance:

• Students must meet minimum eye test requirements and notify the instructor of any changes in their health or driving entitlement.

• Students must inform their instructor of any health changes that may affect their ability to drive effectively according to the guidelines of DVSA.

Confirmation and Booking:

• Students must confirm their booking by responding to a text message from the instructor, which may include bank account details for advance payments.

Finality of Services:

• All conducted lessons, tests, packages, and courses are non-refundable.

• Instructors may charge the full cost of the test package on the test day, even if the test is not conducted, subject to individual discretion.

• Terms and conditions are subject to change at anytime, notice will be given. 

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Note:

Please be aware that all instructors affiliated with West London Driving School operate under a franchise agreement. Any agreements for tuition are between you and your instructor. West London Driving School is not liable for any contractual obligations between you and the instructor. Lessons are typically scheduled for two hours, though one-hour lessons may be available depending on the instructor's discretion.